We’re sure you have lots of questions, so we’ve written an FAQ to answer the ones we get asked most. If there’s anything you need to know which isn’t answered below, please let us know via our contact form.
What do Venk do?
Venk is a website management service designed for small and independent businesses. It takes all the hassle and stress out of promoting your product or service online – it’s all done for you.
In real terms that means we build a new website, host it on the Internet and manage it for you. There’s little or nothing for you to do. We provide support if you need it plus advice and guidance if you need that too. It’s all part of the cost.
All our solutions are fast, mobile friendly and optimised for Google search. And if you’re too busy we can help with updates too.
What are the benefits of a Venk website?
- There is no upfront fees so getting online is low cost
- Your website is monitored 24/7 to keep it safe and sound
- No extra cost for updates, nips tweaks or tucks
- Google friendly to get you found in all major search engines
- Mobile friendly so the website layout, navigation and content adapt to smaller devices. Your message will be crisp and clear no matter how people access your website
What’s included in the service?
Think of it as a “website solution in a box”. Our service includes website development and hosting, plus management of the site itself. We do everything you need to help advertise and promote your or your business to the world. We also publish regular tips we’ve learned for enhancing your online marketing. (Tip – follow us on Twitter).
What isn’t included in the service?
You’ll need your own web domain name (e.g., yourwebaddress.com), but we can talk you through that. We don’t update your social media although we can recommend a local firm who does do that if you need it.
Am I able to update the website too?
Of course! We encourage users to update their own website as and when required. You can do edits from your PC and on your tablet or phone using a free WordPress app. If you can edit a Word document, you can use WordPress.
Why is there no upfront cost?
A subscription based approach is a low cost route to promoting your business online. The value we offer is in the ongoing service we provide. The web is changing and using a subscription based approach means you don’t have to worry about being up to date.
We also back ourselves to offer a level of service you won’t experience elsewhere.
Do you build my website from scratch?
No. We use standard templates, we don’t start with a blank canvas. We do customise templates with your house colours, logos and images. We adopt this approach because it’s quicker, more reliable, and we don’t believe in reinventing the wheel.
If you need a website that’s more bespoke then Venk isn’t for you. We can however recommend web developers who can do this for you.
Want to ask a question that’s not answered in the FAQ? Use our contact form.